CrediTracker™ FAQ

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What is CrediTracker™?

CrediTracker™ is a free web-based program that offers effortless record keeping for license renewal. Features include access to LIVE Class history from any internet connection, a license renewal credit countdown, the ability to track credits and upload certificates from all education providers, and an automated record integration for Lieb School completed LIVE Classes. A Lieb School account is required to access CrediTracker™. Within one week of activating a new account, previous LIVE Classes completed with Lieb School will appear inside CrediTracker™. Lieb School ONLINE Classes will NOT automatically appear inside CrediTracker™ and must be manually added by the student.

Will Lieb School credits automatically appear on CrediTracker™?

Credits earned from Lieb School’s LIVE Classes will automatically appear inside your CrediTracker™ within 5 business days from completing a Lieb School LIVE Class. Credits earned from completing a Lieb School ONLINE Class will NOT automatically appear inside your CrediTracker™. To add credits earned from Lieb School ONLINE Classes you will have to manually add them yourself through the Add Completed Course Page.

If I completed an ONLINE Class with Lieb School, will my credits automatically appear on CrediTracker™?

No. To add credits earned from Lieb School’s ONLINE Classes you will have to manually add them yourself through the Add Completed Course Page.

Will credits completed outside of Lieb School automatically show up on CrediTracker™?

No. CrediTracker™ only has automatic credit integration for LIVE Classes completed with Lieb School. You can store certificates and manually add credits earned outside of Lieb School through the “Add Completed Course” function. This option is located above the “License Renewal Cycle” chart on the CrediTracker™ page.

How can I add credits completed outside of Lieb School to CrediTracker™?

After logging into your account, click on the CrediTracker™ tab located on the top navigation. You can also access this page from your dashboard. Next, click on the button “Add Completed Course” which is located above the “License Renewal Cycle” chart. Put in all the desired information. To store your completed course certificate, press “Choose File” and you will be prompted to upload a file. After you are finished, make sure to click the “Save” button.

How can I edit credits completed outside of Lieb School to CrediTracker™?

After logging into your account, click on the CrediTracker™ tab located on the top navigation. You can also access this page from your dashboard. You must have already added a completed course to edit the details. Find the row you would like to change and click the link called “Edit” below the column “Action”. Here, you can modify the completed course details. After you are finished, make sure to click the “Save” button.

How can I access certificates that have been stored on my CrediTracker™?

There are two ways of retrieving your stored certificates after they have been uploaded to CrediTracker™. Login is required to access CrediTracker™. Click on the CrediTracker™ tab (also located on the top navigation). A certificate icon will appear next to the course name on your CrediTracker™. The icon will only appear if a certificate was uploaded to your account. Click on the certificate icon to prompt an automatic download. You can also select the link "Edit", located in the “Action” column to the right of the course name. Here, you can modify the completed course details, download or delete the certificate stored on your file.

What do the date tabs mean on my CrediTracker™?

In New York, license renewal cycles are every 2 years and indicated on CrediTracker™ through date tabs. Each date tab is broken out by individual license renewal cycles. The date listed on the tab equals the license expiration date. You can view the classes completed within each license cycle by clicking on each date tab.

Therefore, if your license expired on March 1st, 2013 and you completed a course on July 12th, 2011, the credits will appear under the tab labeled “03.01.2013”. Each tab includes the courses completed within the two year period of the license expiration date. Courses completed after March 2013 and before March 2015 will be included within the tab labeled "03.01.2015".